At Phareso B.V., registered at Professor Bavincklaan 7, 1183 AT Amstelveen, The Netherlands and its Foundations, together trading as Terugbetaalregeling.nl, (“TBR, "we", "us") we respect your privacy, and we are committed to processing your personal data in accordance with the privacy and data protection laws applicable wherever we operate, including the General Data Protection Regulation (Regulation (EC) 2016/679 (“GDPR”). By processing we mean: the collection, use, storage, deletion and otherwise access of personal data. This definition is consistent with the definition provided to this term in the GDPR.
1. What type of personal data does TBR process?
We process only the personal data that you provide to us when you fill out the contact form through our Website. This personal data includes your first and last name, telephone number and e-mail address.
2. How does TBR use your personal data?
When you contact us through the Website’s contact form, we will collect, and store the personal data filled out by you in the contact form, and use it to contact you to answer your inquiry.
3. How does TBR protect your personal data?
We and our service providers invest significant resources to protect your personal data from loss, misuse, unauthorized access, modification or disclosure. For example, we use encryption, firewalls, intrusion detection software and manual security procedures to help protect the accuracy and security of the data we hold. However, no internet-based site can be 100% secure and so we cannot be held responsible for unauthorized or unintended access that is beyond our control.
As mentioned above, we only share information with those who need to know in order for us to be able to answer your inquiry and we limit such disclosures. We have put in place appropriate measures to deal with any suspected security breaches.
4. For how long does TBR keep your personal data?
We keep records for as long as necessary to fulfil the purposes for which we have collected your personal data, including any legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner and, where required by applicable law, we will notify you when such information has been disposed of.
5. What are your rights in regard to your personal data?
You have the right to request copies of your personal data which is within our custody and control together with details about how we use that data. If you think any of the personal data we hold about you is inaccurate, you may also request it is corrected. You also have a right, in certain circumstances, to require us to stop processing your personal data.
In relation to all of these rights, including the right of data portability, please email or write to us at the address below. Please note that we may, where permitted under applicable law, request proof of identity. We will respond to your requests within applicable timeframes.
In certain circumstances (for example where required or permitted by law) we might not be able to provide you with access to some of your personal data, but where appropriate we will notify you of the reasons for this.
If you have a complaint about how we have handled your personal data, you may contact us using the details below and we will investigate your complaint. Alternatively, you have the right to file a complaint with the relevant data protection authority.
6. Contact us
Professor J.H. Bavincklaan 7
1183 AT Amstelveen
This statement was updated on: 9 June 2023.