Submit a claim by post
Submitting a patient’s fee reimbursement claim
Remember that if you submit your claims by post, payment may take up to 15 working days. Submitting online will take about 5 working days.
File by post
Send the claim form and the original claim overview from the health insurer or the original invoice from the pharmacy to the specified address. Select your medicine in the Medicines Overview. On the medicine page you can download the claim form and you will find the address details. It would be best to fill in the PDF-form on your computer and to print it and send it to us.
Help us to make sure your claim is processed as quickly as possible
TBR only processes claims that are complete and correct. Do you miss necessary information/documents? Ask your health insurer or pharmacist to provide the correct statements or receipts.
In order to process your claim, we need:
- Account number, date of birth, name and address of the patient
- The name of the medicine, the date of issuance (date of treatment) and the dispensing pharmacist.
- The amount of paid Personal Contribution
Patients can only claim their Personal Contribution, not their Excess.
