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How to change your personal details

Here is how it works, step by step: What is the difference between Contribution and Excess for Dutch health insurance? Listen to the spoken version or read the flyer of the Dutch Government (in…

How to use the message center

Here is how it works, step by step: What is the difference between Contribution and Excess for Dutch health insurance? Listen to the spoken version or read the flyer of the Dutch Government (in…

Submit a claim by post

What is the difference between Contribution and Excess for Dutch health insurance? Listen to the spoken version or read the flyer of the Dutch Government (in Dutch):   Download 'Flyer Eigen…

Submit a claim online

Submit a claim, step-by-step: If you submit a claim online, you will receive your money within 5 working days. Alternatively claiming by post takes 15 days. What is the difference between…

How to open an online account

Verify your mobile phone After you have clicked on the verification link, you will be send a text message with a code to complete the registration process. As soon as you have entered…

Payments

FAQ by subject: Payments Reimbursements Why do I receive a different amount than I have entered? You enter the amount of the personal contribution yourself when you submit a…

Claiming

For what medicines is an invoice/pharmacy receipt required? In case you make a claim for one of the following medicines you need an invoice/pharmacy receipt: Forxiga® Xigduo® Veoza®…

Manage your account

How does a family account work? When you start claiming, first select for which family member you want to claim. Then upload a copy of your health insurer’s overview/invoice from your pharmacy and…

Detailed statement health insurer

For the specified overview you need to log in to Mijn|Polis.   Log in with your DigiD on Mijn|Polis and view ‘Zorgkosten’. Scroll down and filter on ‘Geneesmiddelen’. Click on…

How to change your personal details

Here is how it works, step by step: What is the difference between Contribution and Excess for Dutch health insurance? Listen to the spoken version or read the flyer of the Dutch Government (in…

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